CHANGING OR CANCELING AN ORDER
To cancel or change a recent order please contact us at [email protected] at your earliest convenience. We will make every effort to accommodate your request.
In-stock items typically ship within 24-48 hours upon receipt of order.
We accept Visa, Mastercard, American Express and PAYPAL (online orders only).
Sales tax is collected only in the state of MN where we have a physical presence.
RETURNS & EXCHANGES:
Please inspect your purchase immediately upon delivery. If your order is not what you expected contact us at [email protected] within 3 days of receipt. Items must be new, unused and in original packaging with original tags to qualify for an exchange. No exchange on sale discounted items. Cushions can be returned for exchange only. We will work with you to make things right if you receive a damaged product or it is not what you expected.
We strive to ship all orders within 1 business day. Orders placed on a Friday after 12:00 noon, Central Time, will be shipped by the following Monday. You will receive a confirmation email after your order has been shipped.
We offer a flat rate of USPS ground rate for all items under 5 lbs. Items weighing over 5 lbs. incur a surcharge.
All cushions must be DRY CLEANED ONLY.
Your use of this website is governed by these terms and conditions. Please take a few moments to review these terms and conditions. Your use of the Rosanne Levi, Inc. DBA Tailored Décor & Bits website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with these terms and conditions do not use the tailoreddecorandbits.com website.
THESE TERMS & CONDITIONS MAY CHANGE:
Rosanne Levi, Inc. DBA Tailored Décor & Bits reserves the right to modify and update these terms and conditions at any time without prior notice. Your use of the tailoredecorandbits.com website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason we encourage you to take a minute and review the terms and conditions whenever you use this website.
Rosanne Levi, Inc. DBA Tailored Décor & Bits takes our customers privacy very seriously. We promise responsible handling of all sensitive and personal customer information.
PERSONAL IDENTIFIABLE INFORMATION:
What we collect and how we use it: The phrases “personally identifiable information” or “personal information” mean any information by which you can be identified, such as your name, address, telephone number, etc.
You can visit most of our website pages without telling us who you are or revealing any personal information about yourself. If we do collect such personally identifiable information, we typically use it for the purpose of enabling us to contact you directly. The following are examples of how such information might be collected and used.
When purchasing Tailored Décor & Bits products, we may ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, etc. We also maintain a record of your online purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our website.
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, please contact us at [email protected]. Please provide your email address and we will take the necessary steps. It may take up to 1-2 weeks for your request to become effective.
Rosanne Levi, Inc. DBA Tailored Décor & Bits reserves the right to change, modify or amend this policy form time to time. If we make significant changes we will post them on this website. Such changes will become effective upon such posting, unless explicitly stating otherwise. Rosanne Levi, Inc. DBA Tailored Décor & Bits highly encourages you to review this policy to be informed of how we collect, use and protect your information.
Tailored Décor & Bits is under the parent company of Rosanne Levi, Inc. All images graphics, text, and other content are protected by worldwide copyright and other proprietary laws and treaty provisions. You may not download (except when invited), reproduce, modify, publish, distribute, transmit, transfer, sell or modify any portion of this site without written authorization from Rosanne Levi, Inc. DBA Tailored Décor & Bits.
You are responsible for maintaining the confidentiality of your account and password information, and you agree to accept responsibility for all activities that occur under your account and password. Rosanne Levi Inc. DBA Tailored Décor & Bits reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders. By placing an order, you warrant that you are over 18 years of age and you are providing Rosanne Levi, Inc. DBA Tailored Décor & Bits with accurate/truthful information and that you have the authority to place the order.
This site and all contents of the site are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability of fitness for a particular purpose. You acknowledge, by your use of this website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connections with your use of our website, that Rosanne Levi, Inc. DBA Tailored Décor & Bits shall not be liable for any damages of any kind related to your use of this website.
You agree to defend, indemnify and hold Rosanne Levi, Inc. DBA Tailored Décor & Bits from and against any and all claims, damages, costs and expenses, including attorneys’ fees arising from or related to your use of the website.